45 points•44 comments•2h ago•by zenincognito•zencapital.substack.com ↗

Business Owners Are Worst Clients

An owner of a digital marketing agency analyzed email history dating back to 2010 to identify patterns in client terminations. The findings suggest that when the purchaser and point of contact are business owners, they are more likely to become difficult clients, including cases involving threats of legal action. The author, who has run a business for over 20 years, describes this as a recurring pattern and urges kindness toward other business owners.

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